Contact forms play a key role in the conversion process of a website. That’s why it’s important to find the right plugin to create a contact form and include this useful feature within a site built with WordPress.
The WordPress plugins allow you to insert in your site a form in which visitors enter their basic data to request information and get in touch with the company or the owner of the website but also, as we will see later, for other purposes.
5 plugins to add a contact form
Since there are a lot and quality of options on the subject of contact forms, how to make the plugin selection process easier and faster?
Simple, just reduce the choice according to the features that matter most to you:
- Ease of use: If you’re looking for ease of use it shouldn’t be a problem with most contact form plugins. If you’re going to easily manage the customers who come to your site, the simpler the options to embed the plugin, the better.
- Multipurpose features: If you own a website that requires different styles of contact forms (e.g. e-commerce, events, sign-ups, newsletter subscriptions, donations, acceptances), flexibility is paramount.
- Integration: Plugins that allow you to integrate third parties are essential especially if you plan to block leads, activate the payment process, manage new memberships and so on.
- Pricing: The WordPress contact form plugin directory is vast and many are free. That said, if you don’t find what’s right for you, there are also premium versions and they’re not very expensive.
- Support: This is actually a must for any type of plugin. Without regular updates and support from the developer you should not even use the plugin, especially as you handle sensitive data.
In addition to all these features, you may need additional features such as “Captcha“, page redirections for thanks and geographic targeting. It all depends on how you plan to use the module.
Once you’ve established your site’s contact form needs, it’s time to start making a selection from the over 1,000 contact form plugins available in the WordPress directory. Specifically we will see better the pros and cons of the five most used plugins on WordPress to create contact forms.
Contact Form 7
Let’s start with this free plugin and from far the most used one: Contact Form 7. If you need a simple solution this is definitely the right plugin to choose from.
It contains multi-purpose features and you can customize the form fields, email address data and message settings; ultimately it can be used for basic contact forms and nothing else.
It has no integration whatsoever and is free of charge. It is updated regularly and the support forum is well managed, this is certainly an advantage especially if you are a inexperienced WordPress user.
Gravity Forms is the most popular plugin for paid contact forms. A quick look at the demo will give you an idea of what kind of contact forms you can create.
Whether you are looking for freedom to build a custom template, multi-page or you need to create something specially suited to your needs, this is a good plugin. It has an easy to use builder and an intuitive configuration, users usually have no problem using it.
The plugin has many customizable features: styling modules, conditional logic modules, third-party integration modules, data collection modules, and much more. The integrations depend a lot on which package you buy and include Campaign Monitor, MailChimp, PayPal, Stripe and more.
Three packages are available, from about 59$ per year for a personal license, up to about 259$ for the development license. Standard support is included in the first two levels of the package. For wider needs, the development license (covering an unlimited number of sites) offers priority support.
One of the problems you may encounter with contact module plugins is that they actually only work when you want to embed a module into a post or page. But when do you want to add a form in a widget space? Here is that in this case Contact Widget is very useful.
It is great for any kind of WordPress user, both for the less experienced ones who don’t know the programming languages and for those experts who have the possibility to customize the CSS.
It is not very customizable but if what you need is a specific widget form to be inserted in your site, this is the right plugin even if it has no kind of integration.
You can get a free trial before committing to the purchase, also the WordPress community forum offers sufficient support to ensure its functionality.
This is a premium version of a contact module plugin and is the best solution if you want functionality, flexibility and customization. Formidable Forms puts strong emphasis on creating a user-friendly interface for creating and using contact forms.
It allows you to use the custom HTML language and hooks (which are used to modify the behavior of the Blog engine or its extension without altering the core of the application and the files that make it up) as well as the visual styler and the drag-and-drop menu.
This plugin offers a wide range of features so you don’t have to be tied to pre-packaged modules but you can create one for each necessary purpose. MailChimp, Salesforce, iContact, Zoho and AWeber are just some of the CRMs you can integrate with Formidable.
The price starts from about 49$ per year for a site up to more than 399$ for unlimited sites. Unlike other providers of premium versions, all the advanced features are present in each package.
If you are looking for a free plugin to create a contact form with advanced features and with the integration of third-party services at a premium level, Ninja Forms is the right plugin.
This plugin works great for any WordPress user, regardless of experience. It is very versatile, it can go from being a simple or complex plugin according to your level of experience, thanks to an intuitive drag-and-drop builder for beginners and a custom HTML editing for developers.
Want to create multi-page forms? Accept payments? You can get most of the premium features with very little effort. There are a number of third-party integrations that are included with this plugin, including MailChimp, Zoho, PayPal, and Insightly.
It is free, has a good rating on WordPress and is updated regularly. If you decide to use this plugin, be sure to back up your website before making any updates.